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Episode 8 – Managing Expectations

Ever expected something and it has disappointed? This podcast episode is all about managing the service level expectation when visiting Scotland during a golf vacation. Discussed in depth with our guest who knows a thing or two about service, currently leading a sales team at The American Club Resort, USA one of the countries leading […]

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Digesting Scottish Success

Golf Digest Have Royal Dornoch Top Scot In a week where another set of rankings were released a common theme has appeared.Here is the breakdown of all 14 Scottish golf course entries; Royal Dornoch 7 Old Course, St Andrews 8 Muirfield 9 Turnberry Ailsa 19 Carnoustie 31 Kingsbarns 50 Trump International 56 Machrihanish 57 North […]

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